Revolutionizing Technology Expense Management with WheelHouse Solutions

/0 Comments/in , , /by

Revolutionizing Technology Expense Management with WheelHouse SolutionsTEM is better with WheelHouse Solutions

Efficient management of technology expenses requires more than just software; it demands a proactive, comprehensive approach. WheelHouse supports your Technology Expense Management (TEM) initiatives by providing unparalleled expertise with advanced analytics, ensuring not only cost savings but also operational excellence.

Elevating Expectations with WheelHouse

WheelHouse Solutions bridges the critical gap between what you expect from your technology infrastructure and what traditional TEM software delivers. By elevating your technology management from basic functionality to exceptional performance. WheelHouse ensures your expectations aren’t just met, they’re surpassed.

Comprehensive Front-End Support

• Tailored Design and Review: Expert support in designing or refining your network for optimum efficiency.
• Strategic Vendor Selection: Simplified vendor vetting and coordination, backed by expert recommendations (if requested).
• Seamless Implementation: End-to-end order support. ensuring smooth installation and updates.

Optimized Post-Install Management

• Continuous Order Management: Full management of initial and additional orders, including all modifications.
• Actionable Insights: Transformation of complex data from TEM reports into clear, actionable strategies for your business,
• Renewal and Replacement Support: Proactive management of service renewals and replacements, always aiming for the best solutions and prices.

Al-Driven Circuit Inventory Management

At the core of WheelHouse’s enhanced TEM service is Charlie, our proprietary circuit inventory platform equipped with artificial intelligence (Al). Charlie revolutionizes how we manage your technology infrastructure:

• Real-Time Inventory Updates: Up to date, easily accessible information on your technology assets.
• Proactive Issue Resolution: Immediate identification and management of issues, minimizing downtime and maintenance delays,

Efficiency and Cost Savings

With WheelHouse, the overwhelming data from TEM’s 40+ reports become manageable and meaningful. Our experts analyze the information and apply insights to transform the data into cost-saving strategies. While TEM software typically costs about 1% of business technology spend, our expertise in leveraging these tools, combined with the efficiency gains from Charlie. makes the entire WheelHouse engagement potentially cost-neutral.

WheelHouse not only ensures that the TEM software investment pays for itself but also adds unparalleled value through our white-glove management services and proprietary technology. Elevate your technology expense management with WheelHouse’s comprehensive approach and innovative tools like Charlie. and experience a seamless, optimized technology infrastructure that drives cost savings and operational excellence.

If you’d like more information on how technology expense management can help your business, fill out the form on this page and one of our specialists will get in touch with you or you can call us at 314-806-0622.

The Power of SharePoint: Unlocking the Potential of Your Intranet

/0 Comments/in , , , , /by

Microsoft SharePoint has gained recognition as a leading intranet solution renowned for its extensive features and seamless integration capabilities. SharePoint distinguishes itself from the competition for several compelling reasons. By seamlessly integrating with Microsoft Suite, including Microsoft 365, Outlook, and Teams, SharePoint empowers organizations with a unified collaboration and communication experience, streamlining productivity within a familiar environment.

Document Management

SharePoint’s document management capabilities are second to none. Teams can centrally store, organize, version control, and collaborate on documents, ensuring efficient and secure handling of valuable information. Advanced features like metadata, search functionalities, and permissions add further control and accessibility.

Promoting Collaboration

SharePoint’s design revolves around promoting collaboration and fostering a sense of community within the organization. It achieves this through team sites, shared calendars, task lists, discussion boards, and social networking features. These elements enable effective teamwork and seamless information sharing. Additionally, SharePoint offers robust search functionality, including metadata-based search, content indexing, and customizable search centers, making it effortless for users to find relevant information, documents, and colleagues swiftly. This enhances the overall user experience on the intranet.

Scalability &a Security

From small businesses to large enterprises, SharePoint is designed to accommodate organizations of all sizes. Its scalability ensures that it can handle growing data volumes and increasing user demands, making it a reliable long-term solution. Microsoft SharePoint prioritizes security and offers a robust set of features to safeguard data and maintain the integrity of SharePoint environments. It integrates with authentication systems like Active Directory and Azure Active Directory, ensuring authorized user access.

Advanced Threat Protection

SharePoint’s Advanced Threat Protection serves as a strong defense against sophisticated cyber threats. Administrators can define precise permissions for users and groups. Data encryption protects stored information, while SSL/TLS encryption secures communication between SharePoint servers and devices. SharePoint integrates with Microsoft’s threat protection solutions, such as Microsoft Defender for Microsoft 365 and Azure Advanced Threat Protection. These solutions provide advanced threat detection, malware scanning, and protection against phishing attacks, enhancing SharePoint’s overall security posture.

Flexible and Intuitive

With its comprehensive feature set, integration capabilities, customization options, document management and collaboration tools, scalability, security, and powerful search capabilities, SharePoint is a highly regarded intranet solution. Wheelhouse Solutions provides SharePoint deployment and SharePoint development services to client companies, nationwide.

If you would like more information about our SharePoint solutions, fill out the form on this page and someone will get back with you or call us at 314-492-2506.

8 Ways SD-WAN Improves Your Network

/0 Comments/in , , , , , , /by

SD-WAN securely connects multi-location businesses to enable high performance and reliable connections to cloud services for data centers and branch locations. SD-WAN aggregates bandwidth more effectively while providing greater control over the prioritization of applications at a considerably lower cost than traditional WAN solutions.

Here are 8 ways in which SD-WAN improves your network:

  1. SD-WAN gives essential applications, like VOIP services, priority over less important applications.
  2. SD-WAN saves money on access by tying together multiple low-cost bandwidth options and preventing downtime for users. A small business can lose a significant amount of money and large businesses even more.
  3. SD-WAN increases network security and data privacy with advanced included features.
  4. SD-WAN works across any combination of internet connections, allowing users to combine access types and achieve redundancy and increased bandwidth.
  5. SD-WAN dynamically optimizes traffic over multiple links. If one circuit is problematic, SD-WAN will automwatically use another, without interruption or requiring human intervention.
  6. SD-WAN gives you full control over policy decisions, like restricting access to certain websites and services, while ensuring bandwidth is available for business critical services.
  7. SD-WAN is fast and simple to deploy with zero touch provisioning. SD-WAN can be deployed in days, not weeks or months so your company can rapidly on-board new applications without the need for significant service updates typically required by MPLS.
  8. SD-WAN ensures uptime and redundancy and failover when using multiple access connections. It is simpler and more cost-effective than traditional WAN deployments.

SD-WAN solves connectivity challenges common to businesses everywhere, from poor application performance to outages. If you’d like more information on SD-WAN, fill out the form on this page and one of our representatives will get back with you quickly.

IT Solutions for Healthcare

/0 Comments/in , , , , , /by

Healthcare professionals, throughout the United States, have been learning to manage HIPAA compliance to adhere to industry requirements. One component that the healthcare industry must comply with is the Security Risk Assessment (or SRA), which must be completed annually. The Security Risk Assessment includes, not only your processes and procedures, for managing protected health information, it also includes a thorough review of your IT Infrastructure, including areas such as:

  • Access Controls
  • Business Continuity Procedures
  • Perimeter Security
  • Storage
  • Secure data transmission
  • Patch Management

All of these issues are critical to the security and privacy of your patients’ information, and performing a security risk assessment can be time-consuming and difficult. WheelHouse Solutions’ HIPAA risk assessment team has worked hard to make these assessments as quick and painless as possible so that you can focus on your patients.

What you get

Our risk assessment provides you with a full, audit-ready report, that explains to you where you are at-risk and what changes you can make to reduce the risks. We will run an analysis of your IT environment, including scans that will help you identify where you have protected health information. When we leave, you can feel confident that you have a plan that will keep you in compliance.

Security Risk Assessment FAQs

Who is required to complete an annual SRA?

Any organization that maintains, tracks or, otherwise, has access to protected health data is required to complete an annual SRA, particularly medical professionals, such as chiropractors, dentists, general practitioners and other medical specialists.

Is Security Risk Analysis optional for small providers?

In a word – No. All providers who are “covered entities”, under HIPAA, are required to perform a risk analysis. Additionally, any providers who receive EHR incentive payments are required to perform an SRA, as well.

Is it true that EHR vendors are not responsible for compliance?

While an EHR vendor may be able to provide information, or training, on privacy and security aspects, relating to their product, they are not actually responsible for making their products compliant with HIPAA’s Privacy and Security Rules. It is, solely, the responsibility of the “covered entity” to complete an SRA.

Healthcare is evolving, and you need the technology team to help your organization evolve with it. At WheelHouse Solutions, we’ll assist you at every stage – from HIPAA-compliant infrastructure, including mobile solutions, to real-time access to patient information. Our healthcare IT Solutions, Cloud Services and Managed Services ensure compliance and flexibility, throughout your organization.  Fill out the form on this page or call us at 314-492-2506 for a free consultation.

What Is Hosted PBX and Can It Save Me Money?

/0 Comments/in , , , , , , /by

Hosted PBX allows different small and medium-sized business to have a complex telephone system without spending any money on the telephone equipment. The hosted PBX is operated and maintained by the VoIP service provider. It empowers employees to work from anywhere such as their house, a hotel or even on a cell phone. Hosted PBX offers features such as the ability to transfer calls, have music on hold, set up conference calls or the phone can be answered by an automated attendant that can direct the callers to their desired department.

Hosted PBX has the capability of working with your existing telephone system or it can completely replace that system. It can be used with landlines, mobile phones, and VoIP services.  It provides the best telecommunication system for small and medium-sized businesses.  Hosted PBX not only provides the facility of routing calls but it also offers other enhanced communication features.  Apart from routing calls, it allows number sharing in an organization, meaning one business number can be used by multiple employees.  The Hosted PBX also takes care of the incoming calls that were not responded to immediately by the employees.  Additionally, Voicemail, fax, automated greetings, touch-tone menus, conference calls, call records, directory and automatic call distribution are all the amazing services provided by Hosted PBX systems.

Because it is a hosted system, you don’t need to spend extra money in the initial phase of buying the expensive hardware.  Similarly, you will never need to worry about the upgrade cost of this equipment. In contrast to traditional PBX services, hosted PBX makes this high-quality business technology available to even small businesses.

Hosted PBX phone systems are easy to operate and install, as well as being cost-effective for businesses of all sizes. From the one person independent home business that wants to appear to be large and prosperous to the corporation of thousands of employees that wish to make the most of the company resources,  implementing hosted PBX is the optimal solution. It provides all the necessary communication facilities to a business.

WheelHouse Solutions provides exceptional service to businesses of all sizes. Understanding how our clients’ businesses function, on a day-to-day basis, allows our team to design IT solutions that align with their vision and objectives.

We take pride in the many accolades we’ve received, from business owners, who are now thriving by utilizing technologies deployed by WheelHouse. It’s easy to recommend a technology solution, but WheelHouse stands behind our commitment to provide customized and scalable solutions that are as unique as each of the businesses we are proud to serve.  Feel free to contact us at 314-492-2506 or fill out the form on this page and we’ll work with you to develop a solution that will meet your needs now, as well as provide for future growth and flexibility.

What is Puppet Software Consulting?

/0 Comments/in , , , , , , , /by

Wheelhouse Solutions provides Puppet® Consulting allowing us to work with our clients to apply advanced development methodologies, in order to deploy IT infrastructure, through the feature-rich and intuitive Puppet® software interface.

Our Puppet® Consulting & Installation Services Include:

  • Consulting and technical resources to assist you in rapidly deploying and implementing Puppet Enterprise into your IT environment
  • Designing Puppet Enterprise® so that it’s configured to meet your company’s IT management and automation goals
  • Providing Technical training to your IT staff, to ensure they are equipped to utilize Puppet® to automate IT infrastructure
  • Subcontracting our consultancy services so that Puppet® Consulting can be added to your services offering

Easily Model & Manage Your IT Environment

Puppet Enterprise® allows you to manage your entire IT infrastructure, in code format, without hiring additional staff. Puppet® allows you to use the same tools that developers use, such as version control, automated testing, code review and continuous integration and automated deployment. Having the ability to see your infrastructure as “code” makes it easier for devOps and QA teams to collaborate, across your organization. Simply put, Puppet Enterprise® allows your IT staff to maximize the speed of deployments and improve software quality.

Intuitive Visual Workflows

Puppet® allows your IT staff to deploy phased infrastructure and application bundles using comprehensive visual workflows. Puppet® automatically assigns the correct order of operations, what data needs to be securely exchanged between services, and when to wait for a service to become available before continuing the deployment.

With intuitive graphical reporting, your IT staff can easily determine how your infrastructure and applications are configured, as well as the relationships and dependencies with other software applications. Your staff can quickly discern what changed, in real time, which employee made the change and what caused the issue, including whether it was accidental or intentional. Puppet® allows you to troubleshoot your IT environment much more quickly, minimizing issues and reducing mean time to recover.

Automate Your IT Environment with Puppet

If your network device has an IP address, it can be quickly and easily automated using Puppet Enterprise®. Puppet Enterprise® provides your IT environment with a common language so that, no matter what software you’re running, and where it runs, Puppet® can deliver and operate all of your devices and applications.

Puppet Enterprise® Capabilities

  • Automated provisioning – Automate provisioning across your heterogeneous infrastructure
  • Orchestration – Orchestrate change with control, visibility, and automated intelligence
  • Configuration automation – Define and continually enforce infrastructure configurations
  • Situational awareness – Gain insight into your infrastructure, audit changes and get rich reporting
  • Code management – Manage infrastructure code across environments
  • Node management – Save yourself the manual work of classifying and managing nodes
  • Role-based access control – Assign permissions to teams in line with company and regulatory policies
  • Discovery & insights – Quickly discover resources that need automated management

Puppet® software allows system administrators the operational efficiency, insights, and agility they need to proactively manage today’s dynamic IT infrastructure, scaling from tens of servers to hundreds, both in the cloud and on-premise. Thousands of the world’s largest organizations utilize Puppet® software to manage and configure their IT environment.

In addition to Puppet® Consulting, WheelHouse Solutions also provides Puppet® installation, Puppet® configuration, Puppet® support, Puppet® troubleshooting services, Puppet® emergency help and Puppet® remote support. We invite you to fill out the form on this page or call us at 314-492-2506 to find out more about our Puppet® consulting services and one of our representatives will get back with you, quickly.

Assigning Priorities to Your Upcoming IT Upgrades

/0 Comments/in , , , , , /by

No matter how much a company spends on technology and equipment, those solutions are not meant to last forever and have an anticipated lifecycle. Even after significant investments in technology in your organization, you may have noticed that those solutions are no longer as effective as they once were. Competitors are leveraging new technologies to better serve their clients and you’re getting left in the dust. Sounds like it might be time to implement some upgrades.

As a result, it’s critically important that you plan your IT modernization activities using at least one of these principles.

Simplify & Streamline the Design

In many cases, older IT solutions are a mixed menagerie of various technologies, frequently designed with a very simple modular focus – one or two processes can be accommodated, but only as long as the focus of the business does not shift.

Modern IT solutions are systems that are primarily engineered on standardized components and languages, so that they can be easily leveraged to use application programming interfaces (or APIs) in order to facilitate multiple processes running at the same time. In addition, modern IT networks and solutions can be used to implement advanced processes, like artificial intelligence and machine learning. These capabilities allow employees to service customers more easily, improving customer satisfaction and enhancing employee skills, by exposing them to advanced IT technologies.

Prioritize Employee Benefits and Added Value

One of the most significant benefits of any modernized IT network is the improved value that network users will experience due to upgrades and investments being made. With the latest in network solutions, your business can now deliver a level of customer service by leveraging the solutions that are available to you through a modernized network solution.

Automation is a large part of this because if you aren’t reducing the number of tasks that your employees need to complete in order to grow your company, you may find it difficult to improve their productivity. For this reason, it’s important that your IT products and solutions provide value to your employees that also translates into operational benefits for the business.

Adhere to Company Culture

When developing the IT technology upgrade policy that will best grow your company, it can be helpful to understand how that technology will fit into your organization’s culture. At the same time, you must also ensure that your staff is prepared to implement the changes you’re making across the IT environment. One part of the upgrade should stipulate that you communicate the changes up front, along with your expectations that they will be implemented.

It will also help to rely upon those employees who are most receptive to the changes, who will fully utilize the upgrades and can be considered a source of valuable information should others in the business require assistance. Are there any problems or issues of which management is unaware? Utilizing these receptive employees to understand the culture within your business will help to inform future decisions on technology enhancements and upgrades.

If you’d like more information on planning and upgrading your IT network, we invite you to fill out the form on this page and someone will get back in touch with you soon.

Major Technology Merger Creates Excitement and More Options For Clients and Partners

/0 Comments/in , , , , , /by

FOR IMMEDIATE RELEASE

St. Louis, MO – June 22, 2021 – WheelHouse Solutions, a leading IT consulting and managed services provider and Clarus Communications, a leading technology broker, both based in St. Louis, Missouri, have announced a merger with TDM (Telecom Decision Makers) of Louisville, Kentucky. WheelHouse managing partner, Chris Torbit, will assume the role of Managing Partner of the newly-formed organization, working alongside TDM’s Jeff Mead who will focus on revenue growth and managing the enterprise sales organization. Current TDM CEO, Robert Bowling, will serve as CEO of the combined companies.

For over 20 years TDM has provided data, traditional voice, UCaaS, cloud migration, wireless solutions, network design, procurement, and vendor management to large national companies. TDM’s solutions also include Resolve; full, ongoing, live-person support with 24×7 coverage. Resolve provides customers with a single point of contact for any type of support related to their services or equipment providers.

“TDM brings a considerable amount of national account expertise, as well as global clients to the newly-formed organization,” said Chris Torbit. “Collectively, we are a force to be reckoned in the IT and telecom space.”

Since 2001, Clarus Communications has been successfully helping clients make the best decisions regarding their phone service, phone systems, wireless, and data needs. After the merger is complete, Clarus Communications will continue to provide agent support, as well as pursue agent recruitment for all three brands. The combination of all three companies has over 750 agents nationwide.

“After working closely with Clarus and Wheelhouse the past couple years, it was clear that merging the three companies would strengthen TDM,” said CEO Robert Bowling. “Our customers will see the benefit through more solution offerings and improved service; our team members, agents, customers, suppliers, and prospects all benefit in this deal.”

WheelHouse Solutions provides outstanding sales and support to clients utilizing cyber security, managed IT solutions, cloud services, IT consulting, telecom solutions, and Microsoft products. Since 2000, WheelHouse Solutions has played an integral role in helping customers achieve standards compliance and maintain the integrity of their IT infrastructure.

The goal of the merger is to capitalize on synergies and to expand the breadth and depth of services offered to enterprise clients. All three companies will maintain their individual brand identities but serve different markets. Terms of the agreement were not disclosed.

For more information about WheelHouse Solutions please visit www.wheelhouse.solutions; Clarus Communications  please visit www.clarusco.com; and TDM please visit www.tdm.cc.

Contact: 

Tommi Davis
Director of Marketing
WheelHouse Solutions 

(314) 433-4819

Five Benefits of Managed Cloud Services

/0 Comments/in , , , , , /by

Managed Cloud Services are helping companies optimize and streamline the management of their mission-critical applications and data. With managed cloud services, businesses can outsource scheduled maintenance, patches, software updates and management of their IT infrastructure, enabling their IT staff to focus on other business-critical objectives.

WheelHouse Solutions provides fully managed IT infrastructure and applications, in cloud-enabled environments. By utilizing our managed cloud services, businesses can enjoy the best of class service, rapidly provisioned hardware, middleware and outstanding support to meet their IT demands.

As one of St. Louis, Missouri’s premier providers of managed cloud services, WheelHouse Solutions also offers cloud hosting services, as well as a team of cloud service specialists to help our customers effectively manage their IT infrastructure.

Managed Cloud Services Options from WheelHouse Solutions

  • Colocation Services that provide reliable, enterprise-class hosting for businesses, ensuring dependable environments to protect and ensure the continuity of business-critical applications, network services, and digital assets.
  • Managed Application & Middleware Server services that offer implementation, configuration, monitoring, maintenance, upgrades and patches for application/middleware servers hosted at WheelHouse data centers.
  • Managed Database Services that include implementation, administration, support, maintenance and data optimization, as well as reliable disaster recovery services.
  • Managed Network Services, including data protection and disaster recovery solutions that minimize downtime, allowing your IT staff to focus on mission-critical needs.
  • Managed Security Services that provides network intrusion prevention and detection, real-time log flow analysis, vulnerability assessments and 24/7/365 monitoring and management.
  • Managed Server Services that provides a scalable and reliable physical server, as well as VM management services that ensure your servers are running at peak performance.
  • Managed Storage Services include reliable and resilience storage capabilities to protect and recover your data more quickly.
  • Managed Web Server Services that include implementation, configuration, maintenance, monitoring upgrades and patches of Web servers hosted within WheelHouse data centers.

Benefits of WheelHouse Solutions Managed Cloud Services

  • Your employees can work more efficiently, focusing solely on your business objectives, rather than on IT related tasks
  • Your company can scale its IT infrastructure, quickly and easily, to meet your current demand, while ensuring that your applications perform reliably in the cloud
  • Managed Cloud Services can lower your IT costs, by reducing or eliminating out-of-pocket expenses, in addition to reducing the cost of heating, cooling, and real estate
  • With Managed Cloud Services your business retains control over your resources, hardware, and bandwidth while outsourcing the problem-solving to the cloud services experts at WheelHouse solutions
  • Your organization can utilize the cloud to ensure security, compliance and operational standards of excellence, within your industry.

WheelHouse Solutions can provide Managed Cloud Services for your business.  We invite you to click here or call 314-492-2506 to request additional information about our Managed Cloud Services. We’ll work with you to develop a solution that will meet your needs now, as well as provide for future growth and flexibility.

Are Managed Help Desk Services Right For Your Business?

/0 Comments/in , , , /by

St. Louis Help Desk ServicessWheelHouse Solutions’ help desk solutions allow your business to provide 24/7/365 help desk services while leaving the help desk management to us, so as not to take up the valuable time of your IT staff. WheelHouse Solutions offers both shared and dedicated help desk options, for our clients, and our partners’ clients.

Shared Help Desk Solutions

Our shared help desk solutions allow multiple clients to share the same resources. WheelHouse Solutions’ help desk agents have access to multiple ticketing systems and can follow procedures that are defined by each customer. Our professional help desk agents handle calls from many different customers, and always provide a friendly help desk support experience for all of our users, at all times.

Dedicated Help Desk Solutions

Our dedicated help desk solutions allow our clients to have a specific staff of agents, who handle their help desk calls and can range from simple call logging to full management of issues, including interacting with third-party vendors, on their behalf.

Benefits of Help Desk Outsourcing

  • Single Point of Contact for All Calls
  • Improved Levels of Customer Service
  • Frees Up Internal IT Resources for Other Projects
  • Significant Cost Reduction, vs in-house Help Desk
  • Expanded Hours of Help Desk Operation
  • Experienced and Professional Help Desk Employees
  • Fully-Documented Procedures with Custom-tailored Escalation Process
  • Accurate and Timely Reporting

Why Outsource Your Help Desk to WheelHouse Solutions?

Outsourcing your help desk is a great way to employ additional resources at a low cost and low risk to your business. When you outsource your help desk to WheelHouse Solutions, you are not constrained by employee limitations. Help desk outsourcing is a low-cost, low-risk way to employ additional human resources to your business, without the cost of hiring additional employees.

Help Desk Support That’s Tailored to Your Business

Our help desk outsourcing solutions allow your company to deploy an experienced support team, without hiring additional employees, saving you time and money. We’ll create work tickets, coordinate with the appropriate personnel, within your company, open trouble tickets with third-party vendors, where applicable, and resolve the trouble tickets, as quickly as possible. You can rest assured that our experienced agents will handle every call promptly and with the utmost in professionalism.

Each of our plans is flexible, allowing our clients to configure the best solution to meet their business needs. Because you are only paying for the time that our agents spend providing customer support, you can avoid the high cost of increasing your staff or paying overtime. You can outsource all of your help desk support to WheelHouse Solutions or we can augment your current staff – we can tailor a solution to meet the specific needs of your business.

Benefits of Our Help Desk Monitoring & Ticketing

There are many reasons to outsource your help desk services to WheelHouse Solutions. Below are just a few:

  • Based in the United States
    We never outsource calls overseas. You can rest assured that your help desk issues will be handled by a professional agent, who is highly trained and based in North America.
  • 24 Hour Support
    Our doors are always open. We provide help desk support 24 hours a day, 365 days a year, allowing our customers to have peace of mind.
  • Friendly Service
    All of our help desk agents receive thorough training so that users have a pleasant, professional help desk experience.
  • Competitive Pricing
    WheelHouse Solutions offers flexible pricing options, on help desk outsourcing, allowing our clients to configure the solution that works best for their business.
  • Tracking and Notifications
    WheelHouse Solutions utilizes intuitive, integrated software, allowing us to communicate with our users via text message, email, telephone or even fax, regarding the status of their ticket.
  • Flexible & Efficient Automation
    WheelHouse Solutions utilizes advanced technology to effortlessly route your call to the appropriate live agent, for resolution.

WheelHouse Solutions provides Managed Help Desk Services for all types of businesses. We invite you to call us at 314-492-2506 or fill out the form on this page and we’ll work with you to develop a solution that will meet your needs now, as well as provide for future growth and flexibility.