Revolutionizing Technology Expense Management with WheelHouse Solutions

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Revolutionizing Technology Expense Management with WheelHouse SolutionsTEM is better with WheelHouse Solutions

Efficient management of technology expenses requires more than just software; it demands a proactive, comprehensive approach. WheelHouse supports your Technology Expense Management (TEM) initiatives by providing unparalleled expertise with advanced analytics, ensuring not only cost savings but also operational excellence.

Elevating Expectations with WheelHouse

WheelHouse Solutions bridges the critical gap between what you expect from your technology infrastructure and what traditional TEM software delivers. By elevating your technology management from basic functionality to exceptional performance. WheelHouse ensures your expectations aren’t just met, they’re surpassed.

Comprehensive Front-End Support

• Tailored Design and Review: Expert support in designing or refining your network for optimum efficiency.
• Strategic Vendor Selection: Simplified vendor vetting and coordination, backed by expert recommendations (if requested).
• Seamless Implementation: End-to-end order support. ensuring smooth installation and updates.

Optimized Post-Install Management

• Continuous Order Management: Full management of initial and additional orders, including all modifications.
• Actionable Insights: Transformation of complex data from TEM reports into clear, actionable strategies for your business,
• Renewal and Replacement Support: Proactive management of service renewals and replacements, always aiming for the best solutions and prices.

Al-Driven Circuit Inventory Management

At the core of WheelHouse’s enhanced TEM service is Charlie, our proprietary circuit inventory platform equipped with artificial intelligence (Al). Charlie revolutionizes how we manage your technology infrastructure:

• Real-Time Inventory Updates: Up to date, easily accessible information on your technology assets.
• Proactive Issue Resolution: Immediate identification and management of issues, minimizing downtime and maintenance delays,

Efficiency and Cost Savings

With WheelHouse, the overwhelming data from TEM’s 40+ reports become manageable and meaningful. Our experts analyze the information and apply insights to transform the data into cost-saving strategies. While TEM software typically costs about 1% of business technology spend, our expertise in leveraging these tools, combined with the efficiency gains from Charlie. makes the entire WheelHouse engagement potentially cost-neutral.

WheelHouse not only ensures that the TEM software investment pays for itself but also adds unparalleled value through our white-glove management services and proprietary technology. Elevate your technology expense management with WheelHouse’s comprehensive approach and innovative tools like Charlie. and experience a seamless, optimized technology infrastructure that drives cost savings and operational excellence.

If you’d like more information on how technology expense management can help your business, fill out the form on this page and one of our specialists will get in touch with you or you can call us at 314-806-0622.

Major Technology Merger Creates Excitement and More Options For Clients and Partners

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FOR IMMEDIATE RELEASE

St. Louis, MO – June 22, 2021 – WheelHouse Solutions, a leading IT consulting and managed services provider and Clarus Communications, a leading technology broker, both based in St. Louis, Missouri, have announced a merger with TDM (Telecom Decision Makers) of Louisville, Kentucky. WheelHouse managing partner, Chris Torbit, will assume the role of Managing Partner of the newly-formed organization, working alongside TDM’s Jeff Mead who will focus on revenue growth and managing the enterprise sales organization. Current TDM CEO, Robert Bowling, will serve as CEO of the combined companies.

For over 20 years TDM has provided data, traditional voice, UCaaS, cloud migration, wireless solutions, network design, procurement, and vendor management to large national companies. TDM’s solutions also include Resolve; full, ongoing, live-person support with 24×7 coverage. Resolve provides customers with a single point of contact for any type of support related to their services or equipment providers.

“TDM brings a considerable amount of national account expertise, as well as global clients to the newly-formed organization,” said Chris Torbit. “Collectively, we are a force to be reckoned in the IT and telecom space.”

Since 2001, Clarus Communications has been successfully helping clients make the best decisions regarding their phone service, phone systems, wireless, and data needs. After the merger is complete, Clarus Communications will continue to provide agent support, as well as pursue agent recruitment for all three brands. The combination of all three companies has over 750 agents nationwide.

“After working closely with Clarus and Wheelhouse the past couple years, it was clear that merging the three companies would strengthen TDM,” said CEO Robert Bowling. “Our customers will see the benefit through more solution offerings and improved service; our team members, agents, customers, suppliers, and prospects all benefit in this deal.”

WheelHouse Solutions provides outstanding sales and support to clients utilizing cyber security, managed IT solutions, cloud services, IT consulting, telecom solutions, and Microsoft products. Since 2000, WheelHouse Solutions has played an integral role in helping customers achieve standards compliance and maintain the integrity of their IT infrastructure.

The goal of the merger is to capitalize on synergies and to expand the breadth and depth of services offered to enterprise clients. All three companies will maintain their individual brand identities but serve different markets. Terms of the agreement were not disclosed.

For more information about WheelHouse Solutions please visit www.wheelhouse.solutions; Clarus Communications  please visit www.clarusco.com; and TDM please visit www.tdm.cc.

Contact: 

Tommi Davis
Director of Marketing
WheelHouse Solutions 

(314) 433-4819

The Evolution of TEM (Technology Expense Management)

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Previously known as telecom expense management, TEM has evolved as telecommunications have evolved. Instead of being focused solely on managing wireline and wireless telecommunications expenses, Technology Expense Management now includes all manner of a company’s networking technologies and services spend, including managed services, maintenance, hosting and cloud services. The complexity of these technologies has also increased the complexity in managing them. As these technologies become more complicated and expensive, many enterprise users have availed themselves of third-party TEM services, such as those provided by WheelHouse Solutions, to help manage some or all of these expenses.

TEM services can help an organization to order, provision, support and manage costs of large-scale corporate communications, associated IT services and their inventories. TEM services change as often as the company’s needs evolve, with fixed (voice and data) and mobile devices increasing and the incorporation of other services and communications-related asset tracking. These offerings include inventory tracking of cloud/consumption-based services; other IT-related services, such as unified communications and collaboration (UCC); voice over Internet Protocol (VoIP); and IoT expense management. They can also include software licenses, computer and Mobile equipment, desktop and mobile applications, managed services, online hosting, and cloud services.

Enterprises are seeking third party providers as the most cost-effective way of managing their technology costs. TEM Providers have structured their service capabilities in the following areas: Sourcing, Procurement and Vendor management; Ordering and Provisioning Management; Inventory Management; Invoice/Contract Management; Usage Management; and Dispute Management. These capabilities can be applied to Wireline Voice and Data, Mobile, Cloud, UCC, IoT, and other services.

Enterprises are moving toward outsourcing their TEM services to providers that use cloud-based TEM applications to provide fully managed services. They are also showing interest in vendors’ that can use a single platform to track services, costs and inventories associated with XaaS, Cloud storage, IoT and other digital technology assets. Data collected from our TEM service application can be used with advanced data analytics and business intelligence to perform strategic and tactical business decisions relating to an enterprises’ technology ecosystem. This includes investments, budgets, inventory contract negotiations, and process improvements. As more companies automate their services, this may also include Artificial intelligence and Robotic Process Automation.

Several factors are of paramount importance when selecting a TEM vendor. Among those factors are Pricing and Savings Guarantees; Performance, Delivery Capabilities and Service Level Agreements; System Scalability; Vendor’s prior experience; Service Delivery; Platform Evolution; and Merger & Acquisition.

WheelHouse Solutions is committed to providing our customers with the right mix of tools and services to, accurately and efficiently, manage their telecom and technology spend. If you’d like more information on Technology Expense Management, fill out the form on this page or give us a call at (314) 806-0622and we’ll arrange a demo to discuss how TEM can benefit your organization.